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For U.S. customers:

Import duties or taxes may apply at delivery. We do our best to minimize these costs, but they are set by U.S. Customs and are the buyer's responsibility unless otherwise noted.

For all customers (U.S. and Canada):

Shipping rates shown at checkout are estimates. In some cases, the final shipping cost may need to be adjusted based on order size, weight, or delivery location.

If any changes apply to your order, someone from the Backtrack team will contact you directly before processing.

Questions? Reach out—we're happy to help before you place your order.

I acknowledge and agree that approved website returns are subject to a 3.5% deduction to offset non-refundable payment processing fees. This deduction does not apply to defective items, items damaged in transit, or items shipped in error.

Refunds

If a return is approved, we will notify you by email once we have received and inspected your return. If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.

For website purchases, approved returns are subject to a 3.5% deduction to offset non-refundable payment processing fees incurred at the time of the original transaction. This deduction will be applied to the total refund amount.

This 3.5% deduction does not apply to items that are defective, damaged in transit, or shipped in error by Backtrack Railway Services Ltd.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at website@backtrack.com.

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Replacement Spark Stop Spikes

Restricted Clearance Flag

Ring holder (8mm x 9.5mm)

RMA 510 21" Battery Powered Lawn Mower (Set)

RMA 510V Self Propelled 21" Battery Lawn Mower Set

Roadmaster Rolling Track Gauge and Accessories

ROBEL Batteries

ROBEL Coolant Bottle

Robel ROBEND - 22.38 Claws - Third Rail - 2 Claws and Spacing Block - 22.38

Robel ROCHARGER (2300Wh)

Robel RODRILL 10.40V2 Four Cycle GX50 Rail Drill Kit

Robend - Hydraulic Rail Bender

ROBORE 11.20 Battery Tie Drill

ROCARRY 33.22 3 Ton Grooved Rail Clamp w/lock

ROCARRY 42.22 3 Ton Tong

ROCARRY 42.25 Rail Threader

ROCHARGER 71.11 400/700/800wh Battery Charger

ROCUT 13.90 Battery Operated 16" Rail Saw

ROCUT 13.90 Replacement Saw Arm

RODRILL 10.20 Light Weight Battery Rail Drill

RODRILL 11.12 Four-Cycle Gas Tie Drill

ROGRIND 13.45 SKS Profile Grinder

ROGRIND 13.45MD Battery Powered Profile Grinder

ROGRIND 13.63 (R200) Straight Cup or Conical Stone Module

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For U.S. customers:

For all customers (U.S. and Canada):

Refunds