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For U.S. customers:

Import duties or taxes may apply at delivery. We do our best to minimize these costs, but they are set by U.S. Customs and are the buyer's responsibility unless otherwise noted.

For all customers (U.S. and Canada):

Shipping rates shown at checkout are estimates. In some cases, the final shipping cost may need to be adjusted based on order size, weight, or delivery location.

If any changes apply to your order, someone from the Backtrack team will contact you directly before processing.

Questions? Reach out—we're happy to help before you place your order.

I acknowledge and agree that approved website returns are subject to a 3.5% deduction to offset non-refundable payment processing fees. This deduction does not apply to defective items, items damaged in transit, or items shipped in error.

Refunds

If a return is approved, we will notify you by email once we have received and inspected your return. If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.

For website purchases, approved returns are subject to a 3.5% deduction to offset non-refundable payment processing fees incurred at the time of the original transaction. This deduction will be applied to the total refund amount.

This 3.5% deduction does not apply to items that are defective, damaged in transit, or shipped in error by Backtrack Railway Services Ltd.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at website@backtrack.com.

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Round Point Shovel(Long Handle)

Track Shovel (Long Handle)

Track Shovel (D-Handle)

35' HD Tape Measure

Insulated Joint Repair Material

Vice Arm. 45º cut

Double Sided Rail Template (115lb/119lb RE - 132lb/136lb RE)

Portaco Hydraulic Web Grinder

ROMEAS Calibration Table

Welding Chaps

ROGRIND 13.63 Cup Stone Battery Module

Digital Cant Gauge (Top of Rail)

White on Red End of Track Flag (18" x 12")

Milwaukee MX FUEL™ CARRY-ON™ 3600W/1800W Power Supply Kit

CN Spec Under Rail Collapsible Flag Stand and Flag Upright

Switch Lubricants

Tie Plate Hooks

6' x 6' Welding Blanket

TH120 Shim and Brake Parts

Thermomelts

Center Point Kit

ROCARRY 42.22 3 Ton Tong

Fouling Point Marker

PTLF

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Almost There... Just a Quick Word on Shipping, Duties, and Tariffs

Refund Update

For U.S. customers:

For all customers (U.S. and Canada):

Refunds